The Federal Motor Carrier Safety Administration (FMCSA) is seeking public comments on its plan to extend the current Information Collection Request (ICR) titled "Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery." This initiative will help FMCSA communicate better with its customers and stakeholders by collecting feedback on their experiences. The feedback, which is voluntary and intended to be informative but not broadly generalizable, aims to improve service delivery. Comments must be submitted by April 13, 2021, and can be provided through several methods, including online or mail.
Simple Explanation
The Federal Motor Carrier Safety Administration wants people to tell them what they think about how they are doing their job, so they can make it better. People can say what they think in different ways, like online or by sending a letter.