Search Results for keywords:"extra service refunds"

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Search Results: keywords:"extra service refunds"

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  • 2021-03406 — Extra Services Refund Time Limit
    Type:Rule
    Citation:86 FR 11124
    Reading Time:about 3 minutes

    The Postal Service is updating its rules related to extra service refunds. Previously, refunds for most mail classes had to be requested between 10 to 60 days of purchase, but this is now extended to 30 to 60 days, aligning Priority Mail Express with this timeframe for consistency. This change aims to improve the refund process and customer experience by accommodating services with longer processing timelines. These new standards will take effect on April 5, 2021.

    Simple Explanation

    The Postal Service changed its rules so people now have more time to ask for money back for extra services, giving them 30 to 60 days instead of just 10 to 60 days to make a request. They hope this change helps everyone get their refunds easier and faster.

  • 2020-27802 — Extra Services Refund Time Limit
    Type:Proposed Rule
    Citation:86 FR 1080
    Reading Time:about 4 minutes

    The Postal Service is proposing a change to its rules on when customers can apply for extra service refunds. Currently, customers must apply for a refund on extra services for Priority Mail Express within 10 to 30 days of purchasing the service, and for other mail classes within 10 to 60 days. The new proposal suggests extending these time limits to 30 to 60 days for Priority Mail Express, while other mail classes would allow applications from 30 days after purchase. This change aims to create a more efficient process and consistently applied refund timelines. Public comments on this proposal are invited until February 8, 2021.

    Simple Explanation

    The Postal Service is planning to change when people can ask for their money back if extra services like speedy delivery don't work as promised. They want to give people a little more time to ask for a refund, so it's easier for everyone to be on the same schedule.