The Transportation Security Administration (TSA), under the Department of Homeland Security, has announced a 60-day public comment period for an information collection request, which they plan to submit to the Office of Management and Budget (OMB) for review. This request pertains to a survey aimed at gathering feedback from customers and stakeholders to improve service delivery. The collection is low-burden, voluntary, and focuses on feedback regarding the timeliness, accuracy, courtesy, and efficiency of TSA services. They estimate about 7 million responses annually, with each survey taking 10 to 30 minutes to complete.
Simple Explanation
The TSA wants feedback from people about how well they are doing their job, like how quick and polite they are, by asking a short survey. They're asking the public to comment on this survey, which will help them understand what people think about their service and try to get better at it.