The Department of Homeland Security (DHS) is inviting public comments until May 13, 2025, on its Information Collection Request for the Case Assistance Form, DHS Form 7001, as required by the Paperwork Reduction Act. The form, used by individuals and employers facing issues with U.S. Citizenship and Immigration Services (USCIS), has been revised for usability, focusing on streamlining sections and enhancing online features. These improvements include a progress bar, adaptive questions based on user responses, and a web portal for checking case status and uploading documents. The changes aim to make the form more user-friendly and efficient, reducing the average completion time from 50 minutes and addressing issues highlighted in a recent usability study.
Simple Explanation
The Department of Homeland Security wants to make a form easier and quicker to fill out for people having problems with immigration. They're making changes like a new progress bar and better instructions so everyone can finish it faster and without getting confused.