The General Services Administration (GSA) is seeking public comment on extending an existing information collection to improve customer experience with government services, as required by the Paperwork Reduction Act. The initiative aims to boost customer satisfaction by aligning government service standards with those of the private sector. Comments are invited on the necessity and efficacy of the information collection, as well as on minimizing the respondent burden. The deadline for submitting comments is February 14, 2025, and they can be submitted via regulations.gov.
Simple Explanation
The General Services Administration (GSA) wants people's help to make government services better by asking them questions, and they're making sure it's not too much work or trouble; people have until February 2025 to share their thoughts.