The U.S. Customs and Border Protection (CBP), part of the Department of Homeland Security, has announced a 30-day period for public comments regarding the extension of a current information collection initiative. This information collection aims to gather qualitative feedback on the agency's service delivery to ensure it meets high standards, in line with Executive Order 12862. The submissions are designed to assess customer satisfaction and improve service efficiency without adding extra burden on respondents. Interested parties can submit comments via the provided government website before the deadline on March 18, 2021.
Simple Explanation
The U.S. Customs and Border Protection wants to know how they can make their services better, so they're asking people like you to share your thoughts on their work. They have a month for folks to tell them what they think, and then they'll look at the suggestions to try and make things better.