The U.S. Agency for International Development (USAID) is seeking public comments on a proposed information collection effort designed to improve its services. Under this plan, USAID aims to gather qualitative feedback from its customers through surveys and forms to understand their experiences and perceptions better. This feedback will help USAID identify strengths and areas for improvement in their service delivery, but it will not be used for influencing major policy decisions. The feedback process is voluntary, low-cost, and will not include sensitive personal information.
Simple Explanation
The U.S. Agency for International Development wants to know how people feel about their services by asking them some questions. They hope these answers will show what they're doing well and what they can do better, but they won't use this information to make big changes in the rules.