Search Results for keywords:"service standards"

Found 3 results

Search Results: keywords:"service standards"

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  • 2021-01500 — Market Dominant Products
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    Type:Proposed Rule
    Citation:86 FR 8330
    Reading Time:about 28 minutes

    The Postal Regulatory Commission is seeking public input on potential new regulations to improve the effectiveness of the Market Dominant ratemaking system in accordance with the Postal Accountability and Enhancement Act (PAEA). This process aims to address challenges such as increasing efficiency, reducing costs, maintaining high-quality service standards, and assuring financial stability. To gather opinions and discuss potential changes, comments are invited until April 15, 2021, and reply comments until May 17, 2021. The Commission is also exploring how performance-based regulations and financial incentives might guide the Postal Service towards desired improvements.

    Simple Explanation

    The Commission wants to hear what people think about making the Postal Service better, so they are asking for ideas on how to save money and keep the mail running smoothly. They're looking at new rules that might help the Postal Service work more efficiently and be financially stable, like giving rewards for good performance.

  • 2020-29204 — FY 2020 Annual Compliance Report
    Type:Notice
    Citation:86 FR 582
    Reading Time:about 7 minutes

    The Postal Regulatory Commission has announced that the U.S. Postal Service has filed its Annual Compliance Report for fiscal year 2020. This report covers costs, revenues, and service quality of postal products. The Commission is seeking public comments on whether postal rates complied with the law and if service standards were met. Comments are due by February 1, 2021, with a reply period ending on February 12, 2021.

    Simple Explanation

    The Postal Service shared a report about how much money they made and spent last year, and now the people in charge want to know if everything was fair. They are asking everyone to say what they think about it.

  • 2021-03458 — Agency Information Collection Activities; Proposed Collection; Comment Request; Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)
    Type:Notice
    Citation:86 FR 10618
    Reading Time:about 4 minutes

    The Department of the Treasury is asking for public feedback on a proposed information collection aimed at enhancing customer experience, as per the Paperwork Reduction Act of 1995. This collection will help raise government service standards to match those of private sectors by gathering feedback through various means such as surveys and interviews. They aim to collect voluntary opinions without sensitive questions and ensure anonymity for respondents. Comments on whether such collections are necessary or how they can be improved are welcomed until April 23, 2021.

    Simple Explanation

    The Department of the Treasury wants to know how they can make their services as good as those in the private sector, so they're asking people to tell them what they think, kind of like answering some easy questions. They're making sure it's safe and no one has to do it if they don't want to.