Search Results for keywords:"service delivery"

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Search Results: keywords:"service delivery"

  • Type:Notice
    Citation:90 FR 11051
    Reading Time:about 5 minutes

    The Indian Health Service (IHS), part of the Department of Health and Human Services, is requesting public comments on its plan to extend an information collection program. This program, identified by OMB Control Number 0917-0036, collects qualitative feedback on customer and stakeholder satisfaction to improve agency services. The notice invites feedback on various aspects, such as the necessity and burden of the information collection, and whether it enhances service quality. Comments are due by April 2, 2025, and the IHS ensures the collection is voluntary, low-cost, and does not involve sensitive questions.

    Simple Explanation

    The Indian Health Service is asking people to share their thoughts about how its services are working so they can make them better. They promise it’s an easy thing to do and won’t ask any personal questions, unless it's in special group settings, and they won’t keep your personal details.

  • Type:Notice
    Citation:89 FR 103764
    Reading Time:about 3 minutes

    The U.S. Agency for International Development (USAID) is seeking public comments on a proposed information collection effort designed to improve its services. Under this plan, USAID aims to gather qualitative feedback from its customers through surveys and forms to understand their experiences and perceptions better. This feedback will help USAID identify strengths and areas for improvement in their service delivery, but it will not be used for influencing major policy decisions. The feedback process is voluntary, low-cost, and will not include sensitive personal information.

    Simple Explanation

    The U.S. Agency for International Development wants to know how people feel about their services by asking them some questions. They hope these answers will show what they're doing well and what they can do better, but they won't use this information to make big changes in the rules.

  • Type:Notice
    Citation:86 FR 10589
    Reading Time:about 2 minutes

    The Department of Health and Human Services' Office of the Secretary is asking for public comments on a proposed information collection. This request is made under the Paperwork Reduction Act of 1995 and aims to gather qualitative feedback about the agency's service delivery. The feedback will focus on various aspects like timeliness, accuracy, and efficiency of services. Comments must be submitted by April 23, 2021.

    Simple Explanation

    The Department of Health wants to find out if people think they are doing a good job helping with health services, so they're asking everyone to share their opinions by April 23, 2021. They promise not to use the answers for counting people, but they need help to figure out how to be better at their work.

  • Type:Notice
    Citation:90 FR 8736
    Reading Time:about a minute or two

    The U.S. Department of the Treasury has announced it will submit requests for information collection to the Office of Management and Budget, as part of the Paperwork Reduction Act of 1995. They are seeking public comments on this, which should be submitted by March 3, 2025. The U.S. Mint aims to gather qualitative feedback from individuals and businesses to improve its service delivery through surveys and focus groups. This information will be used to enhance U.S. Mint products and services, with an expected 250,000 responses annually, varying in time from 3 minutes to 2 hours per response.

    Simple Explanation

    The Treasury Department wants to ask people what they think about the U.S. Mint's products and services by using surveys or talking in groups. They hope to get lots of answers to make things better, and they're asking for people's thoughts on this plan by March 3, 2025.

  • Type:Notice
    Citation:89 FR 104550
    Reading Time:about 5 minutes

    The Indian Health Service (IHS) is seeking public feedback on an existing information collection that gathers qualitative feedback about agency service delivery. The feedback helps improve customer service but does not produce statistically significant data. This document is a notice for extending the current approval for another three years, and the public has until February 21, 2025, to submit comments. The collected information will be used internally to enhance service quality and manage programs, but it will not influence policy decisions.

    Simple Explanation

    The Indian Health Service wants to hear from people about how good their service is, but they promise not to make big decisions based on these talks. They want to keep asking for feedback for a few more years to get better at helping people, but they also need to make sure everyone understands this is mostly just a way to help them improve quietly, not for making big rules.

  • Type:Notice
    Citation:90 FR 5833
    Reading Time:about 3 minutes

    The Consumer Financial Protection Bureau (CFPB) is inviting public comments regarding their request to extend approval from the Office of Management and Budget (OMB) for an ongoing information collection project. This project, approved under OMB Control Number 3170-0024, gathers qualitative feedback from consumers and stakeholders to enhance the CFPB's service delivery. Comments are requested on whether this information collection is useful, the accuracy of estimated burdens, and ways to improve the data quality. All comments received by March 18, 2025, will be part of the public record.

    Simple Explanation

    The Consumer Financial Protection Bureau wants to hear what people think about how it gathers opinions to help make its services better. They are asking for thoughts on how useful this is and how it could be improved, and people can share their ideas until March 18, 2025.

  • Type:Notice
    Citation:86 FR 7610
    Reading Time:about a minute or two

    The Small Business Administration (SBA) is asking for public comments on a proposed information collection that requires approval by the Office of Management and Budget (OMB). This request is related to obtaining feedback on SBA's services and programs. The comments should focus on whether the information collection is necessary, the accuracy of burden estimates, and ways to improve the quality of information. The deadline for submitting comments is March 1, 2021.

    Simple Explanation

    The Small Business Administration (SBA) wants to know what people think about some questions they ask to help small businesses. They need permission from a big office to ask these questions, and they are giving everyone until March 1, 2021, to say if they think these questions are helpful or not.

  • Type:Notice
    Citation:89 FR 102171
    Reading Time:about 4 minutes

    The Office of Personnel Management (OPM) is seeking public comments on a new plan to collect feedback about its services. This effort aims to improve customer experiences by gathering voluntary input from users through various methods like surveys and focus groups. The information collected will be used to enhance service quality but will not affect policy decisions. The public has until February 18, 2025, to submit their comments on this proposal.

    Simple Explanation

    The Office of Personnel Management wants to know what people think about their services by asking them questions in surveys and meetings. They promise to keep answers private and want to use people's ideas to make their services better.

  • Type:Notice
    Citation:86 FR 9527
    Reading Time:about 4 minutes

    The U.S. Customs and Border Protection (CBP), part of the Department of Homeland Security, has announced a 30-day period for public comments regarding the extension of a current information collection initiative. This information collection aims to gather qualitative feedback on the agency's service delivery to ensure it meets high standards, in line with Executive Order 12862. The submissions are designed to assess customer satisfaction and improve service efficiency without adding extra burden on respondents. Interested parties can submit comments via the provided government website before the deadline on March 18, 2021.

    Simple Explanation

    The U.S. Customs and Border Protection wants to know how they can make their services better, so they're asking people like you to share your thoughts on their work. They have a month for folks to tell them what they think, and then they'll look at the suggestions to try and make things better.