Type:Rule
Citation:86 FR 11124
Reading Time:about 3 minutes
The Postal Service is updating its rules related to extra service refunds. Previously, refunds for most mail classes had to be requested between 10 to 60 days of purchase, but this is now extended to 30 to 60 days, aligning Priority Mail Express with this timeframe for consistency. This change aims to improve the refund process and customer experience by accommodating services with longer processing timelines. These new standards will take effect on April 5, 2021.
Simple Explanation
The Postal Service changed its rules so people now have more time to ask for money back for extra services, giving them 30 to 60 days instead of just 10 to 60 days to make a request. They hope this change helps everyone get their refunds easier and faster.