The Postal Service is proposing a change to its rules on when customers can apply for extra service refunds. Currently, customers must apply for a refund on extra services for Priority Mail Express within 10 to 30 days of purchasing the service, and for other mail classes within 10 to 60 days. The new proposal suggests extending these time limits to 30 to 60 days for Priority Mail Express, while other mail classes would allow applications from 30 days after purchase. This change aims to create a more efficient process and consistently applied refund timelines. Public comments on this proposal are invited until February 8, 2021.
Simple Explanation
The Postal Service is planning to change when people can ask for their money back if extra services like speedy delivery don't work as promised. They want to give people a little more time to ask for a refund, so it's easier for everyone to be on the same schedule.