Type:Notice
Citation:89 FR 102171
Reading Time:about 4 minutes
The Office of Personnel Management (OPM) is seeking public comments on a new plan to collect feedback about its services. This effort aims to improve customer experiences by gathering voluntary input from users through various methods like surveys and focus groups. The information collected will be used to enhance service quality but will not affect policy decisions. The public has until February 18, 2025, to submit their comments on this proposal.
Simple Explanation
The Office of Personnel Management wants to know what people think about their services by asking them questions in surveys and meetings. They promise to keep answers private and want to use people's ideas to make their services better.