The Cboe EDGX Exchange, Inc. has proposed a new rule regarding billing errors and fee disputes. The rule stipulates that all fees and rebates will be considered final after three months, meaning adjustments for issues must be resolved within that timeframe. Members and Non-Members are required to submit any billing disputes in writing with supporting documentation to ensure timely resolution. This measure aims to minimize administrative burdens, along with promoting prompt invoice reviews and greater certainty for both the Exchange and its users. The rule is in line with similar provisions adopted by other exchanges.
Simple Explanation
The Cboe EDGX Exchange has a new rule that says if there are mistakes in bills, everyone has three months to fix them. After that, the bills are final, like how other places do it.