Search Results for keywords:"customer satisfaction"

Found 2 results

Search Results: keywords:"customer satisfaction"

💰 Only
Oldest Newest
  • 2025-03241 — Agency Information Collection Activities; Submission to the Office of Management and Budget (OMB) for Review and Approval; Comment Request; Generic Clearance for NWS Customer Satisfaction and Feedback
    💰
    Type:Notice
    Citation:90 FR 10888
    Reading Time:about 3 minutes

    The National Oceanic and Atmospheric Administration (NOAA) is inviting public comments on their information collection methods as part of the Paperwork Reduction Act of 1995. The comments will help evaluate and improve their data collection process related to customer satisfaction with NOAA's products and services. This will involve online surveys and emails, affecting both individual citizens and various types of organizations, with an estimated 10,000 respondents. Comments must be received by April 29, 2025, and are part of the public record to ensure transparency and solicit improvement ideas.

    Simple Explanation

    NOAA wants people's help to make their services better by filling out some surveys, but they haven't said exactly what they'll change with the feedback or how they figured out the time it will take for everyone to help.

  • 2021-02998 — Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
    Type:Notice
    Citation:86 FR 9527
    Reading Time:about 4 minutes

    The U.S. Customs and Border Protection (CBP), part of the Department of Homeland Security, has announced a 30-day period for public comments regarding the extension of a current information collection initiative. This information collection aims to gather qualitative feedback on the agency's service delivery to ensure it meets high standards, in line with Executive Order 12862. The submissions are designed to assess customer satisfaction and improve service efficiency without adding extra burden on respondents. Interested parties can submit comments via the provided government website before the deadline on March 18, 2021.

    Simple Explanation

    The U.S. Customs and Border Protection wants to know how they can make their services better, so they're asking people like you to share your thoughts on their work. They have a month for folks to tell them what they think, and then they'll look at the suggestions to try and make things better.