Search Results for keywords:"customer feedback"

Found 3 results

Search Results: keywords:"customer feedback"

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  • 2021-03531 — Agency Father Generic Information Collection Request. 60-Day Public Comment Request
    Type:Notice
    Citation:86 FR 10589
    Reading Time:about 2 minutes

    The Department of Health and Human Services' Office of the Secretary is asking for public comments on a proposed information collection. This request is made under the Paperwork Reduction Act of 1995 and aims to gather qualitative feedback about the agency's service delivery. The feedback will focus on various aspects like timeliness, accuracy, and efficiency of services. Comments must be submitted by April 23, 2021.

    Simple Explanation

    The Department of Health wants to find out if people think they are doing a good job helping with health services, so they're asking everyone to share their opinions by April 23, 2021. They promise not to use the answers for counting people, but they need help to figure out how to be better at their work.

  • 2024-30232 — Agency Information Collection Activities: Proposed Collection; Comment Request-Generic Clearance for the Fast Track Clearance for the Collection of Routine Customer Feedback
    Type:Notice
    Citation:89 FR 103772
    Reading Time:about 5 minutes

    The Food and Nutrition Service (FNS) of the USDA is requesting public comments on an information collection proposal under the Paperwork Reduction Act. This proposal involves collecting feedback about the agency's services through surveys and focus groups, targeting areas like timeliness, accuracy, and service delivery. The feedback is intended to help improve the quality of service and is not designed to produce quantitative data for widespread application. Comments are welcome until February 18, 2025, with a focus on reducing the burden on respondents and enhancing data clarity and utility.

    Simple Explanation

    The Food and Nutrition Service wants people's thoughts on how well they're doing at helping others, like customer service. They want people to say what they think, so they can get better, and everyone can tell them their ideas until February 2025.

  • 2025-00278 — Submission for OMB Review; Comment Request
    Type:Notice
    Citation:90 FR 1980
    Reading Time:about a minute or two

    The Department of Defense (DoD) has asked the Office of Management and Budget (OMB) to approve a request to collect survey information from customers of the Army and Air Force Exchange Service. The purpose of the survey is to understand customers' shopping experiences and gather their opinions on the goods and services offered, as well as the effectiveness of the Exchange's mobile app and online shopping. This feedback will help improve customer satisfaction and the overall Exchange operations. The survey is voluntary, and the information collected does not include personal identifying information. Comments on the proposed information collection are welcomed by February 10, 2025.

    Simple Explanation

    The Department of Defense wants to ask people who shop at the Army and Air Force stores what they think about the shops and their mobile app, to make shopping better. They promise not to ask for anything personal and want people to tell them what they think by February 10, 2025.