The Federal Trade Commission has adopted changes to the Telemarketing Sales Rule to address deceptive technical support scams. These amendments extend the Rule to cover inbound telemarketing calls responding to advertisements or direct mail solicitations offering tech support services. The changes aim to protect consumers, especially older adults, from tech support scams frequently exploiting them. The amendments will become effective on January 9, 2025, and are designed to strengthen consumer protections and allow the FTC to take more robust enforcement actions against deceptive practices in tech support telemarketing.
Simple Explanation
The government made new rules to keep people safe from phone scams pretending to be tech support, especially older folks. These rules start in January 2025 and will help stop bad guys who try to trick people when they call for help with their computers or gadgets.