The Federal Communications Commission (FCC) is proposing changes to the standards for Internet Protocol Captioned Telephone Service (IP CTS) and Captioned Telephone Service (CTS) to improve service quality. The changes aim to include metrics for measuring the accuracy and delay of captions, which help people who have difficulty hearing to see text of what is said during phone calls. The FCC is considering rules on how companies should test and report these metrics, and whether the testing should be done by the providers themselves or an independent organization. They are also seeking public comments on these proposals to ensure they align with technological progress and user expectations.
Simple Explanation
The FCC wants to make sure people who use special phones that show words can read them quickly and accurately, but they're still figuring out how to check this and what happens if companies don't do a good job. They're asking people what they think about these rules to make everything work better for everyone.