The Department of Housing and Urban Development (HUD) is inviting public comments on a new proposed information collection aimed at improving customer services. As required by the Paperwork Reduction Act of 1995, the notice allows for 60 days of public input on the proposed data gathering effort. The information collection seeks to enhance the customer experience with government services, similar to private-sector standards, using a variety of methods such as surveys and interviews. The public is encouraged to provide feedback on the necessity of this data collection, its estimated burden, and suggestions for improving its effectiveness and minimizing its impact on respondents.
Simple Explanation
The Department of Housing wants to know what people think about a new plan to make their services better, like how businesses ask customers for feedback. They are asking for thoughts on this plan for 60 days, but the document is a bit unclear about how they would keep people's information safe and what it would cost.